SHIPPING POLICY

Golden Gate Eagle LLC

Thank you for shopping with Golden Gate Eagle LLC. We are committed to providing a smooth and reliable shopping experience. Please review our Shipping Policy below.

1. ORDER PROCESSING

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we may contact you using the email address or phone number provided at checkout.

2. SHIPPING TIMES

Delivery times depend on the shipping method selected, destination, carrier availability, and other factors.

Estimated delivery times will be provided where available; however, delivery dates are estimates and are not guaranteed.

Golden Gate Eagle LLC is not responsible for delays caused by shipping carriers, weather conditions, customs processing, incorrect shipping information, or other circumstances beyond our reasonable control.

3. SHIPPING RATES

Shipping charges are calculated and displayed at checkout unless otherwise stated.

Any applicable shipping fees, handling charges, taxes, customs duties, or import charges are the responsibility of the customer unless explicitly stated otherwise.

4. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your order. Golden Gate Eagle LLC is not responsible for delays, lost packages, or additional costs resulting from an incorrect or incomplete address provided by the customer.

If you need to request an address change after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

5. ORDER TRACKING

Once your order has been shipped, tracking information may be provided when available.

Please allow time for tracking information to become active after receiving a shipping confirmation.

6. SHIPPING DELAYS

While we make every effort to ensure timely delivery, shipping delays may occur due to circumstances beyond our control.

Golden Gate Eagle LLC is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs or border processing

• Public holidays

• High shipping volumes

• Incorrect customer-provided addresses

• Events or circumstances outside our reasonable control

7. LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, please contact us promptly so we can review the issue and assist you where possible.

For damaged shipments, please retain the original packaging and, if possible, provide photographs of the damaged package and product.

Claims relating to lost or damaged packages may be subject to the policies and requirements of the applicable shipping carrier.

8. UNDELIVERABLE OR RETURNED PACKAGES

If an order is returned to us because the customer provided an incorrect address, failed to accept delivery, or the package was otherwise undeliverable, additional shipping charges may apply for reshipment.

Refunds for returned or undeliverable packages, if applicable, will be handled in accordance with our Refund Policy.

9. INTERNATIONAL SHIPPING

If international shipping is available, delivery times may vary depending on the destination and customs processing.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country, unless otherwise stated at checkout.

Golden Gate Eagle LLC is not responsible for delays caused by customs or other government authorities.

10. CONTACT US

If you have any questions about your order or this Shipping Policy, please contact us:

Golden Gate Eagle LLC
Email: support@goldengateeagle.com
Phone: +1 (925) 699-9093
Address: 1521 North Carpenter Road, STE G2, Modesto, CA 95351, USA